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FAQ

WHAT IS THE ESTIMATED DELIVERY TIME?

  • Our maximum handling time is: 0-1 business days (Monday – Friday).
  • We offer standard shipping with an estimated delivery time of 2 to 4 business days (Monday – Friday)* during regular seasons.

WHICH PAYMENT METHODS ARE ACCEPTED?

  • We accept this payment methods: Maestro, Discover, MasterCard, PayPal, and Visa.

IS IT POSSIBLE TO CANCEL MY ORDER?

  • Yes, you may cancel your order if it has not yet been dispatched. Please contact us for assistance. Once an order has been dispatched, we are unable to cancel it.

CAN I RETURN MY ORDER?

  • Yes, you may return items within 30 days of receipt, provided they are unused and in their original packaging. To initiate a return, please contact us, and we will provide you with the appropriate return address. Following the receipt of your return, we will send you an email to confirm your refund.

HOW CAN I GET IN TOUCH WITH YOU?